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By validating commitments and defining shared actions, real progress can be accomplished. Rationale Here is a scenario that occurs all too often. Two people will leave an encounter; each with their own perception of what needs to happen next on the task, sale, project, or initiative. Assumptions are made that the necessary actions are prioritized, timelines are committed to memory, roles are established, and all will therefore be handled. Wow! Don't we know that isn't always the case? Key factors that justify this approach Meaning? There are incredible opportunities for improved value in terms of time, money and results if improvements are made in establishing Clarity and setting Expectations at critical junctures of any business activity. Description Learn to build and use a comprehensive communication vehicle designed to achieve/confirm exceptional clarity and understanding between people that promotes action. |
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