Our research indicates that precedent substitutes for thought in many organizations. People often feel the need to justify past actions as reasonable ones. As a result, it is sometimes easier to rely on precedent than to learn something new. This short-term thinking is why many organizations avoid adopting new practices—even when management knows they are doing the wrong thing.

Perceptive Learning International clients are progressive organizations. They realize that their best day is yet to come, and choose to move forward in ways that grow their competitive advantage. Here are comments from a few of our clients.

"What seems to make the difference is the lack of lecture and the abundance of applied skills and personal coaching. You have delivered the results we often hear about and rarely see."

"Finally, a no-nonsense approach that helped me really improve my portfolio without trying to turn me into a process robot."

"Working with PLI was fantastic! I am much better at examining my customers in more detail, and determining how I can improve communications between us. This has allowed me to take an even stronger position on the recommendations I provide. And the justification I can provide is solid."

"During the development and implementation of this specialized program for our ASEAN and European offices, I found Jeff Cramer to be creative, very flexible, intuitively sensitive to cultural nuances, well versed in various methods to enhance sales skills and capable of keeping the balance between building self-confidence in our young professionals and providing effective and useful coaching to them."

"I have been able to immediately use the tools you gave us to win a large project. In winning this $10 million project, we beat our two strongest competitors"

"I learned more in this one day working with PLI than I thought possible. This not only increased my awareness of where I can improve, it gave me simple ways to immediately make progress. I have a renewed focus and more enjoyment of my job."

"We have experienced traditional 'training' for many years without ever realizing the benefits promised from both the time and money expended on those efforts. In fact, once the training was completed, our team reverted back to the same behaviors as before. The real difference with the Perceptive Learning approach is that we experienced real 'learning' with a methodology to sustain a change in behavior. This is a unique and powerful series of programs that have truly made a difference for me."

"Since PLI's work in assisting our company, we are ending 2005 $1.5 million over our sales goal, and 2006 is looking great."

"This just makes sense. Our previous actions cost us significantly more, were complex and didn't come close to providing this kind of value."

"You have a system that I have been able to easily replicate over and over again with every sales cycle."

"My people are more productive than ever. And the sales team's perception of me has increased significantly!"

"The energy level displayed by everyone at Perceptive Learning International proved that they understood our sense of urgency. Their supportive leadership style and program design resulted in our people being more engaged in the process than in any of our previous actions. They delivered for us, doing exactly what they said they would do, plus some - very refreshing!"

"This initiative helped me to be more professional in dealing with so many types of people every day. The coaching provided by you and your team was perfectly tailored, and more valuable than any other skill development experience I have ever had. I sincerely thank you."

"Your work in helping our leaders improve their negotiation skills was very well received by everyone who attended the training sessions. Our employees related well to your engaging, focused real world approach."

"In a world where it is hard to decipher what is real in all the promises and marketing spin, Perceptive Learning delivered the value I had hoped for. What a great learning experience."